Job Summary
We are seeking a friendly and professional Virtual Receptionist to join our team and provide excellent customer service to our clients. As a Virtual Receptionist, you will be responsible for answering incoming calls and directing them to the appropriate person or department. You will also be responsible for providing general information about the company, products, and services. This is a remote position, and you will be working from your home office.
Responsibilities
Answer and transfer incoming phone calls to the appropriate departments or individuals
Respond to inquiries and provide general information about the company, products, and services
Greet callers in a courteous and professional manner
Maintain accurate and detailed call logs and reports
Provide administrative support such as typing, filing, and copying
Handle customer complaints and issues with empathy and a positive attitude
Follow up with clients and prospects to ensure satisfaction
Requirements
High school diploma or equivalent
Proven experience as a receptionist or in a related field
Excellent verbal and written communication skills
Friendly and professional demeanor with strong customer service skills
Ability to multitask and prioritize tasks effectively
Proficient in Microsoft Office Suite and other administrative tools
Reliable internet connection and equipment to work virtually
This is a full-time position with a competitive salary and benefits. You must be available to work during regular business hours, Monday through Friday. If you have a passion for customer service and a desire to work with a growing company, please submit your resume and cover letter.
How to Apply
Send your resume and cover letter to chris@insideoutvas.com
You can view additional information on our company by visting our website at www.insideoutva.com
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